OUR COMMITMENT
Welcome to Michigan CASA U
Michigan CASA U is designed for CASA volunteers, staff, board members, and others involved in the child welfare community, as well as anyone seeking to learn more about effective advocacy and the child welfare system in Michigan.
Coming up Next:
Thursday, May 15 from 4:00 - 5:30pm
The Power of Questions: Building Trust Through Better Communication
Join Leslie in this interactive training exploring the power of questions to build trust and help us better communicate in our work as youth advocates.
Objectives:
- Enhance Communication Skills: Equip volunteers and staff with techniques to ask powerful, open-ended questions that foster deeper understanding and dialogue.
- Promote Critical Thinking: Encourage volunteers and staff to use questioning to challenge assumptions and explore different perspectives.
- Build Trust and Rapport: Teach volunteers and staff how to use questions to establish trust and build stronger relationships with the children and families they serve.
Presenter: Leslie Fiorenzo
Leslie Fiorenzo is a seasoned business professional with over 30 years of experience in human resources and employee assistance. A lifelong learner, she has achieved a number of certifications and taught human resources, business, and marketing courses as an adjunct faculty member at Davenport University. She has experience leading teams in profit and non-profit organizations alike. Leslie’s unique perspective and approach comes from her corporate career using the skills she now teaches. She is author of “Twenty-One Lessons to Master the Difficult conversation” and “Find Your Voice: Conquer Your Fear & Share Your Story with Confidence” available on Amazon.
